1 The price you pay for Gitcards includes postage and packing by recorded delivery,
second class post.
2 We only deliver within the United Kingdom.
3 Payment is made through PayPal, a very safe and secure method of online payment.
It's easy to use when you come to pay - and it's FREE.
4 Delivery
4.1 Subject to acceptance of your Order, we aim to despatch the Product to you
as soon as processed within 10 working days. Where we are unable to meet this
delivery period we shall if possible notify you of this and the expected day
of delivery at the e-mail address you have given in your Order. You may cancel
the Order by intimating this to us in writing or by e-mail within one working
day of our notification to you of the delay and receive a full refund if you
do not wish to wait for the revised date of delivery
4.2 Delivery of the Product will be made to the address given for delivery
on your Order.
4.3 We will not be responsible for loss of Product or lateness of delivery
of Product due to unforeseen delays in delivery service, postal strikes, breakdown
of equipment or bad weather.
4.3 We will not be responsible for any loss of trade or profit occurring to
you as a result of delay in delivery or delivery of an incorrect or faulty Product.
4.4 Risk in the Product passes to you on delivery of the Product to you.
5 Ordering Methods:
We can accept orders by:
Our Website via PayPal: www.gitcards.biz
Telephone: 0161 286 6616
Fax: 0161 491 5107
Post: Gitcards Ltd, The White House, 118 Gatley Road, Gatley, Cheshire, SK8
4AD.
6 Returns:
In the unlikely event that goods need to be returned to us, it is imperative
that a Returns Number is obtained first to enable us to process your return
as quickly and efficiently as possible. Returns received without the correct
details will unfortunately be subject to delays. We strongly advise that a tracked
delivery method (e.g. Recorded Delivery or Royal Mail Special Delivery) is used
to return goods. Providing goods are genuinely faulty, we will reimburse your
postage costs, up to a maximum of £5.00. Important: Please be aware that
Royal Mail Recorded Delivery will only offer limited compensation should a package
not be delivered and therefore is not recommended for returning any item worth
over £40. We strongly advise that Royal Mail Special Delivery is used
to return such items.
7 Refunds:
We will endeavour to process all authorised refunds within 7 working days. In
the interests of helping the environment, efficiency and good business practice,
we reserve the right to operate a paperless refund facility for amounts less
than £10. I.e. we will credit your card/account electronically within
5 working days.
8 Delivery:
High value items are generally despatched using Royal Mail Special Delivery
or our Courier Service that guarantees next working day delivery. * Smaller
and/or lower value items may be dispatched using Recorded Delivery or Proof
of Posting at our discretion. Please note that, as with any mail order company,
delivery is out of our hands once Royal Mail has collected from our offices.
8.1. * Guaranteed next-day delivery is only once certain criteria has been met
and is subject to stock availability and payment clearance. All credit card
details are checked against the address details supplied. We apologise for any
inconvenience caused but these procedures are in place to protect genuine cardholders.
8.2. * Both our standard delivery service and guaranteed next-day service apply
to the majority of the UK mainland. Remote parts of the UK and any delivery
that involves a sea crossing may be subject to a surcharge of between £5
and £30 - we will always advise you of this in advance of accepting your
order.
8.3. Orders with a value of over £100 can only be delivered to the cardholder's
registered address.
8.4. Orders with a value of over £40 will require further proofs of identity
if you require delivery to a different address to the cardholder's registered
address.
8.5. In the event that Royal Mail or our couriers return goods to us as undeliverable
for any reason, additional delivery charges may apply to cover the cost of re-delivery.
If orders are subsequently cancelled, any refund will have all delivery charges
deducted from any refund amount given.
9 Compensation:
The maximum compensation payable in the event of non-delivery through no fault
of the customer is £50.00. Higher compensation against consequential loss
is available on receipt of a further fee - this cover will only be available
once agreed in writing by our Head Office before dispatch of any goods.
10 Industrial Action:
Although very rare these days, there are times when we are affected by either
local or national strikes. As these events are outside of our control, we cannot
accept any liability for any delays, losses or problems caused by Industrial
Action.
11 Overseas orders:
We are a UK company supplying UK customers. We regret that we do not deliver
overseas.
12 Disclaimer:
Whilst every care has been taken in the preparation of these World Wide Web
Pages, the publishers cannot be held responsible for the accuracy or authenticity
of the information they contain, or any consequence arising from it. As with
any contract, purchase or other business transaction all parties should ensure
that they have viewed and understood the full terms and conditions of the transaction.
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